Crafterz
Build a Custom CRM
Meet the World's Most Popular Custom CRM For Small Business
Over 15,000,000 businesses registered with Crafterz since the launch in 2012, making it the most widely used free CRM for small business in the world.
Get a perfect CRM that ticks all the right boxes.
Building Custom CRM Systems With Crafterz
Off-the-shelf CRM systems often come with constraints, such as limited flexibility, irrelevant features and steep learning curves. They also typically cost per user, making them very expensive for large deployments. That’s why businesses, in dire need of a CRM system that aligns with their unique processes and evolving needs, find custom-built CRM solutions an increasingly attractive option.
With Crafterz’s low-code platform, you can build a CRM that mirrors your processes. Streamline sales operations, facilitate inter-departmental collaboration and provide superior customer service with a CRM system designed for your business. Most of all, you’ll never have to pay per-user fees again.
Leverage Crafterz to Elevate Your Customer Service
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Free Unlimited Users
With Crafterz unique pricing model, you can allow an unlimited number of users to access your CRM — at no extra cost — enabling whole-team engagement.
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User-Centric Design
Create a CRM that’s intuitive and comfortable for your team to use, ensuring seamless adoption and maximum productivity.
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Enterprise-Grade Security
Prioritize data security with Crafterz’s compliant and secure platform. Have peace of mind knowing valuable customer data is protected at all times.
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Start Small, Scale Up
Adapt and grow your CRM as your business evolves, allowing you to meet the demands of rapidly changing customer and business requirements.
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Unified Customer Experiences
Harness the power of omnichannel presence by seamlessly integrating your custom CRM software with existing systems and applications.
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Anywhere Deployment
Easily deploy your custom CRM anywhere — on your website, intranet or as a standalone application. Choose the best setup for your business needs.
Get Started With a Free App Template
Crafterz offers a FREE CRM template you can use as a starting point for building your solution. It comes with any Crafterz account and can be customized based on your needs — with or without coding.
Our Services
Empowering Businesses With Custom CRM Solutions
Contact Management
Keep track of all your customer details in one place, supplementing your lead nurturing and engagement strategies.
Sales Tracking
Monitor sales pipelines and set goals based on real-time data, allowing you to adapt swiftly to market changes.
Customer Support
Enhance your customer service by efficiently handling support tickets and proactively addressing urgent needs.
Email Marketing
Coordinate and track email marketing efforts for maximum impact, optimizing engagement and conversion rates.
Task Management
Manage team tasks and enhance productivity with streamlined workflows and collaboration tools.
Reporting & Analytics
Gain insights into your business performance with custom reports and interactive dashboards.
Forecasting
Predict future sales trends based on historical data, enabling you to optimize sales strategies for sustainable growth.
Document Management
Store and manage important customer documents in a centralized location, ensuring easy access for authorized users.
Workflow Automation
Increase efficiency by automating routine tasks, freeing up valuable resources to focus on higher-value activities.
How Crafterz Sparks Customer Success
Crafterz enabled us to create CRM tools for our agents. It is the perfect solution for any company looking to build cloud-based apps.
Greg Coiro
Chief Executive Officer
Direct Line Cruises
We used Crafterz to develop a CRM solution for our client, and Crafterz has enabled us to actually build a business upon that.
Hendrik Dreyer
Co-Founder & Technical Director
ADSR Technologies
It would have taken us weeks to complete our customer-facing app, but I was able to complete it within days using Crafterz.
Jeff Winters
Director of Customer Service
SonTek
Interested in Creating Your Own CRM?
Crafterz offers a FREE CRM template you can use as a starting point for building your solution. It comes with any Crafterz account and can be customized based on your needs — with or without coding.